Q999 Price Terms & Conditions — Complete Guide for Members

1General Terms & Conditions

Q999 price is an internationally licensed online gaming platform. Please read and understand the following general terms carefully before accessing or using this platform.

These Terms & Conditions constitute a legally binding agreement between q999 price and its members. Compliance with all stated terms is mandatory. If you disagree with any term, please refrain from using the platform.

• This platform is operated for entertainment purposes only.
• Q999 price reserves the right to modify these terms and conditions at any time.
• Continued use of the platform after updated terms are published will be taken as acceptance of those new terms.
• These terms are available in both Bengali and English; in the event of a conflict, the English version shall prevail.

2Account Registration & Eligibility

To open an account on q999 price, the following conditions must be met. Registering with false information may result in account cancellation and balance forfeiture.

• Only one account is permitted per person.
• The name, phone number, and other details provided during registration must be accurate and belong to you.
• Keeping your account password confidential is your responsibility.
• Sharing or transferring your account to another person is strictly prohibited.
• If multiple accounts are found from the same device or IP address, q999 price reserves the right to close all associated accounts.

As part of KYC (Know Your Customer) verification, q999 price may request identity documents at any time. Failure to provide the required documents within the specified timeframe may result in temporary or permanent account suspension.

3Age Verification & Adulthood

Q999 price strictly prohibits account registration by anyone under the age of 18. By registering, you confirm that you are at least 18 years old.

• A national ID card or passport may be requested as proof of age.
• Any account found to belong to a minor will be immediately closed and all balances will be forfeited.
• Parents and guardians are responsible for preventing their children from accessing q999 price.

4Deposit & Withdrawal Policy

Deposits and withdrawals on q999 price can be made via bKash, Nagad, and Rocket. All financial transactions are governed by the following rules.

• Minimum deposit: ৳500. Maximum daily deposit limits are determined by account level.
• Withdrawal requests are typically processed within 3–30 minutes.
• The mobile number used at the time of withdrawal must be the same number registered on your account.
• Withdrawals to third-party accounts are not permitted.
• Withdrawals may be temporarily suspended in the case of suspicious transactions.
• If you request a withdrawal while a bonus is active, the bonus will be forfeited.

5Bonus & Promotion Terms

All bonuses and promotional offers on q999 price are subject to specific terms. Please read the relevant conditions carefully before claiming any bonus.

• The welcome bonus can only be claimed once per member, for a lifetime.
• Bonus balance cannot be withdrawn directly; it becomes withdrawable only after the wagering requirements have been met.
• Wagering requirements are generally 15–30 times the bonus amount.
• Once a bonus expires, the bonus and any associated winnings will be cancelled.
• Another bonus cannot be added while one is already active.
• Q999 price reserves the right to suspend or modify any promotion at any time.
• If bonus abuse is detected, the account may be suspended and any winnings voided.

For full details on any bonus-related matters, please visit our Bonus page page or contact our support team.

6Gaming Rules

All games on q999 price are powered by fair RNG technology, regularly audited by independent third parties.

• If a technical issue occurs during a game, the result may be voided and the wager will be refunded.
• Using any software or bot to play games is strictly prohibited.
• In Live games, the dealer's decision is final.
• Q999 price is not responsible for internet disconnections; if the auto-play feature is active, the game will continue to run.
• Q999 price reserves the right to modify game terms or payout rates at any time.

7Prohibited Activities

The following activities are strictly prohibited on q999 price. Engaging in any of them will result in permanent account closure and forfeiture of all balances.

• Opening or using multiple accounts.
• Providing false information with the intent to abuse bonuses.
• Using cheats, hacks, or fraudulent software in any game.
• Attempting to access another member's account.
• Attempting to compromise or undermine the platform's security systems.
• Using the platform for money laundering or illegal fund transfers.
• Threatening, using abusive language toward, or harassing customer service staff.

8Account Closure & Suspension

Q999 price reserves the right to suspend or permanently close an account under the following circumstances:

• If evidence of a terms violation is found.
• If false information is found during KYC verification.
• Extended inactivity of more than 12 months.
• At the member's own request.
• As directed by the regulatory authority.

Upon account closure, any valid balance (excluding bonuses) will be refunded, unless a forfeiture decision has been made due to a terms violation.

Members can temporarily or permanently close their account through self-exclusion. For more details on this, Responsible Play View page.

9Responsible Gaming Policy

Q999 price believes every member's gaming habits should be healthy and in control. To support that, we offer the following:

• Option to set daily, weekly, and monthly deposit limits.
• Temporary gaming break (cooling-off period).
• Self-exclusion — from 3 months to permanent.
• Tools to review your gaming habits.

10Privacy & Data Protection

Q999 price takes the protection of your personal information very seriously. Our full privacy policy Privacy Policy page.

• Your information is never sold to any third party.
• Payment information is secured with SSL encryption.
• Your consent is obtained before any marketing emails or SMS messages are sent.
• You may request deletion of your data at any time.

11Changes to Terms & Conditions

Q999 price reserves the right to amend, update, or remove these Terms & Conditions at any time. Any changes will be reflected with an updated date on this page, and members will be notified by email or SMS for significant updates.

Continued use of the platform after any changes are published will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

12Contact & Complaints

If you have any questions or complaints regarding these terms, please reach out to our support team:

• Email: support@q999price.com
• Live Chat: Click the chat icon at the bottom right of the platform.
• Time: 24 hours a day, 7 days a week.

An initial response will be provided within 24 hours of receiving a complaint, and we aim to resolve all issues within a maximum of 7 business days.

For further assistance, visit our Help Center View page.